When faced with a medical issue that requires immediate attention, deciding whether to go to urgent care or the emergency room (ER) can sometimes be a difficult choice. Understanding the differences between these two healthcare options can help you make the best decision for your situation. In this article, we’ll explore the distinctions between urgent care and the ER, as well as highlight some lesser-known services offered at our urgent care center to further assist you in making an informed choice.

Urgent Care vs. ER: What’s the Difference?

Urgent care centers are designed to provide medical care for non-life-threatening conditions that require prompt attention but are not severe enough to warrant an ER visit. These include conditions such as minor injuries, cuts requiring stitches, sprains, fevers, flu symptoms, and mild to moderate illnesses.

On the other hand, the emergency room is equipped to handle medical emergencies and life-threatening conditions such as severe and sudden chest pain, severe injuries, difficulty breathing, sudden numbness or weakness, and other critical situations that require immediate medical attention.

Benefits of Choosing Our Urgent Care

While both urgent care and the ER provide essential healthcare services, there are several advantages to choosing our Urgent Care Center for non-emergency situations:

  • Convenience: Our Urgent Care Center offers convenient hours, including weekends, making it easier to access care when your primary care physician may not be available.
  • Shorter Wait Times: Unlike the ER, where wait times can be lengthy, our Urgent Care Center has considerably shorter wait times, allowing you to receive prompt attention and treatment.
  • Cost-Effectiveness: A visit to our Urgent Care Center is generally much more affordable than an ER visit, especially for non-life-threatening conditions. This can result in lower out-of-pocket expenses and reduced healthcare costs overall.
  • Focused Care: Our team of healthcare professionals are experienced in treating common medical conditions and injuries, allowing for more efficient and streamlined care, as well as comprehensive patient aftercare offerings.
  • Urgent Care Services: Despite focusing on non-emergency care, our Urgent Care Center offers a wide range of services, including X-rays, vaccinations, and minor procedures such as suturing wounds.

Urgent Care or Emergency Room?

While our Urgent Care Center is excellent for most non-life-threatening conditions, it’s essential to recognize emergencies that require immediate attention.

You should head to the nearest emergency room or dial 911 if you or someone else is experiencing:

  • Difficulty Breathing: Sudden, severe difficulty in breathing requires immediate medical attention.
  • Profuse Bleeding: If bleeding is severe and uncontrolled, it’s an emergency.
  • Sudden Loss of Vision: Sudden vision loss or changes in vision could indicate a serious issue.
  • Serious Bone Fractures: Bones protruding through the skin or bones that are visibly deformed require emergency care.
  • Inability to Stand or Walk: Sudden weakness, numbness, or the inability to move should be treated as an emergency.
  • Unconsciousness: If someone is unconscious or unresponsive, call for emergency medical assistance immediately.

Lesser-Known Services at Our Urgent Care Center

In addition to providing care for common medical conditions and minor injuries, our Urgent Care Center offers several lesser-known services to meet your healthcare needs:

  • IV Hydration: Whether you’re suffering from dehydration, flu symptoms, or recovering from a night out, our IV hydration therapy can help replenish your body’s fluids and nutrients quickly and efficiently.
  • On-Site X-Rays: Suspected fractures or injuries? Our on-site X-ray services allow for fast and accurate imaging to diagnose and treat minor bone fractures, sprains, and other musculoskeletal injuries, including muscle strains and pulls.
  • Stitches and Wound Care: Our experienced medical team provides comprehensive wound care, including the placement and removal of stitches for cuts, lacerations, or prior procedures.
  • Ingrown Toenail Treatment: Don’t let an ingrown toenail cause you discomfort. We provide prompt treatment to relieve pain and prevent infection, allowing you to get back on your feet quickly.
  • Abscess Removal: Dealing with a painful abscess? Our skilled medical professionals can safely and effectively drain and treat abscesses to alleviate discomfort and promote healing.
  • General Stomach Pain and Discomfort: Experiencing abdominal discomfort or general stomach pain? Visit us for a comprehensive evaluation and treatment for a wide range of gastrointestinal issues, helping you find relief and address the underlying cause of your symptoms.
  • Urinalysis and STD Testing: Concerned about your sexual health? Confidential urinalysis and STD testing will help you stay informed and take proactive steps towards protecting your health.
  • Asthma Treatment: For individuals experiencing asthma symptoms or exacerbations, our Urgent Care Center offers prompt evaluation, treatment, and management to help you breathe easier, including on-site asthma inhaler refills.
  • Occupational Medicine: We offer a range of occupational health services to support employers and employees, including drug and alcohol testing, pre-employment screenings, and Department of Transportation (DOT) and Commercial Driver’s License (CDL) physical exams. Whether you need to ensure compliance with regulatory requirements or manage workplace health and safety concerns, our team is here to help.

At our Urgent Care Center, we’re committed to providing comprehensive, high-quality healthcare services in a convenient and compassionate setting. Whether you’re in need of urgent care for a minor injury, seeking treatment for a lesser-known condition, or requiring occupational health services, you can trust our experienced team to deliver personalized care tailored to your needs. We’ll Save you time and money when compared to an ER visit!


The Doctors Office Urgent Care has been certified and received the distinguished accreditation from the Urgent Care Association (UCA)

© Excel Urgent Care and Affiliates 2023